Workplace tool

a woman presenting pricing options to a customer using their tablet
Workplace tool

Design and delivery of accessible programs and services, including customer services

Accessibility Standards Canada produced this technical guide to support organizations on their accessibility journey. It provides informal guidance, information based on recent research, and recommendations for best practices with accessibility. Accessibility Standards Canada is sharing this
a woman in her wheelchair smiles in the street
Workplace tool

Doing things differently: A disability rights at work handbook

This handbook was created by the Canadian Labour Congress for trade union leaders, union staff representatives, local executive, committee members and shop stewards. The handbook serves as a guide that educates workplace parties involved in union settings about disability rights/justice, union’s
diverse paper cutout figures holding hands
Workplace tool

Ableism? Let’s talk about it: A guide to understanding and dismantling ableism

This guide, developed by the Canadian Accessibility Network, was designed to help people recognize ableism and take steps to dismantle it. It is intended to be used and referenced by anyone who wants to learn about ableism, including politicians, teachers, workers, and people with disabilities. In
CAN Language Guide
Workplace tool

CAN language guide

Language is continually changing and is used in different ways within specific contexts and cultures. The words we use are also shaped by lived experience. The Canadian Accessibility Network (CAN) Language Guide describes and defines language used across the nation by organizations and individuals
Inclusive hiring practices
Workplace tool

Inclusive hiring practices: toolkit for transforming hiring practices to attract and retain diverse talent

Inclusive hiring practices promote equal employment opportunities, improve the workplace environment, and promote the inclusion of diverse perspectives and experiences, particularly for candidates and employees with marginalized identities. Additionally, inclusive hiring fosters creativity
Neurodiversity hiring checklist
Workplace tool

Neurodiversity hiring: checklist for organizational success

The neurodiversity hiring checklist from Employer Assistance and Resource Network on Disability Inclusion (EARN) summarizes best practices and lessons learned from successful neuro-inclusion hiring and retention programs in the private sector. The checklist is divided into three categories: (1) set
JDAPT
Workplace tool

Job demands and accommodation planning tool (JDAPT)

The Job Demands and Accommodation Planning Tool (JDAPT) from the Institute for Work & Health (IWH) helps workers with chronic and episodic conditions—and the workplace parties who support them—identify accommodations tailored to job demands that allow workers to successfully stay in their jobs
CASE-Professional-in-Wheelchair-scaled
Workplace tool

HR inclusive policy toolkit

This toolkit from Canadian Association for Supported Employment (CASE) was designed in collaboration with the supported employment service provider community to assist small- and medium-sized employers on becoming familiar with the framework of inclusion policies and procedures. The toolkit includes
Accessible e-recruiting guide
Workplace tool

Guide to accessible eRecruiting

This guide from Ontario Disability Employment Network (ODEN) is intended to increase disability confidence in hiring and onboarding through online methods. This step-by-step guide helps businesses to review and enhance accessible online recruiting, interviewing and onboarding processes, to make
ASC Employment Standard
Workplace tool

Accessibility Standards Canada employment standard

The Accessibility Standards Canada Employment Standard sets out the essential requirements that organizations must adopt to create inclusive and accessible employment systems. It offers clear guidance on the roles, policies, and practices needed to support workers with disabilities and promote
Employers’ Toolkit: Making Ontario Workplaces Accessible to People with Disabilities, 2nd Edition
Workplace tool

Employers’ toolkit – making Ontario workplaces accessible to people with disabilities 2nd edition

This toolkit from the Conference Board of Canada provides practical advice to employers of all sizes about simple changes they can implement to make their workplaces more inclusive for persons with disabilities. It also offers suggestions for putting the Employment Standard, as set out under the