Exploring elements of workplace social capital that impact the accommodation negotiation process: A qualitative descriptive study

Abstract

The concept of social capital may shed light on challenges experienced by employees with mental health conditions (MHC) in sustaining employment. This article presents findings from a qualitative descriptive study exploring the concept of workplace social capital and its impact on how employees with MHC negotiate workplace accommodations. The findings reveal that social capital consists of various elements that impact how accommodations are negotiated in the workplace; some are dynamic and can be built, rebuilt, and spent such as employee self-confidence, reputation, and likeability. Future research is needed to explore how social capital can be developed to facilitate the accommodation process.