From the standpoint of employees with disabilities: An analysis of workplace accommodation processes in the non-profit sector

Abstract

This article presents an institutional analysis of workplace accommodation processes for employees with disabilities in three Ontario non-profit service organizations that were
considered sites for inclusive employment. This article helps to fill a gap in empirical research on alternative approaches to workplace accommodations, and how the use of medical documentation creates a culture of distrust, and barriers to inclusion and a sense of belonging. We offer an articulation of resistance to medical documentation in accommodation processes in which an employee’s representation that they are disabled establishes that they are disabled and allows them to have power and control over their accommodations.